General information / Services to festival-goers

Services to festival-goers

Bicycle parking

To meet the growing demand, a parking lot that can accommodate more than 200 bikes is offered free of charge. In addition to assisting you with any questions you may have, our front desk staff will provide you with a pump and a flat tire repair kit. Users of the bike parking lot must bring their own lock.

The bicycle parking area is conveniently located on the Festival International de Jazz de Montréal site:

  • On President-Kennedy between Clark and Saint-Urbain

The bicycle parking area is clearly identified on the map of the site.

In addition to bikes, the parking lot will also be able to accommodate skateboards in a locker room available to festival-goers. To take advantage of this service, simply fill out a form and leave a valid ID card (driver's license or health insurance card).

The bicycle parking area is open from noon to midnight for the duration of the Festival.

The festival will not be held responsible for lost, stolen or damaged objects.

First aid

To make your visit to the Festival International de Jazz de Montréal both pleasant and secure, first aid teams patrol the site during festival hours, and there is a first-aid station on site, located on Jeanne Mance Street, between De Maisonneuve Boulevard and President Kennedy Avenue (open from noon to midnight)

The first aid stations are clearly marked on the map of the site.

On-site loan of anti-noise headsets for children

We offer a free on-site loan service of anti-noise of anti-noise headsets specially conceived for children. Just head down to the Rio Tinto Music Factory, located at the corner of Sainte-Catherine and Saint-Urbain streets.
And while you’re here, take the opportunity to create a special accreditation for the kids!
The Rio Tinto Musical Factory services are offered daily from noon to 10 p.m.

The loan service and the Rio Tinto Family Zone is open every day from noon to 10 p.m.

Lost & found

If you have lost any personal belongings while visiting the Festival International de Jazz de Montréal, do not hesitate to contact us at 514 288-1971 or at [email protected].

Information kiosks

The Info-Jazz kiosk is located at the corner of Jeanne Mance and Ste. Catherine Streets, open every day from noon to midnight.
Here are the services offered:

  • Information on all Festival activities
  • General tourism information on the Quartier des Spectacles and downtown Montreal
  • Daily programming updates
  • Subscription to the free newsletter featuring exclusive offers
  • Lost & found
  • Finding lost ones / Assistance to lost ones
  • Comment and suggestion box for festival goers

The information kiosks are clearly marked on the map of the site.

Flash your TD card* for the following special benefits:

Save 25% on**:

  • purchases in official Festival souvenir boutiques
  • official participating Festival food concessions

*Valid to owners of every TD cards No purchase is required for benefit with the TD card.
** The 25% discount does not apply to alcoholic beverages.