General information / Services to festival-goers

Services to festival-goers

Bicycle parkings

To meet growing demand, there is two free parking areas capable of handling more than 300 bicycles. On-site staff will be pleased to answer your questions, and a flat-tire repair kit complete with pump is also available. Cyclists using this parking area must provide their own locks.

The bicycle parking area is conveniently located on the Festival International de Jazz de Montréal site:

  • On President-Kennedy between Clark and Saint-Urbain
  • Corner of Président-Kennedy and Jeanne-Mance

The bicycle parking area is clearly identified on the map of the site.

This parking area also includes a pigeonhole storage bin for skateboards. Persons who use this service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card).

The bicycle parking area is open from noon to midnight for the duration of the Festival.

The festival will not be held responsible for lost, stolen or damaged objects.

First aid

To make your visit to the Festival International de Jazz de Montréal both pleasant and secure, first aid teams patrol the site during festival hours, and there is a first-aid station on site, located on Jeanne Mance Street, between De Maisonneuve Boulevard and President Kennedy Avenue (open from 5 p.m. to midnight)

The first aid stations are clearly marked on the map of the site.

On-site loan of anti-noise headsets for children

We offer a free on-site loan service of anti-noise of anti-noise headsets specially conceived for children. Just head down to the Rio Tinto Music Factory, located at the esplanade de la Place des Arts. And while you’re here, take the opportunity to create a special accreditation for the kids!

The Rio Tinto Musical Factory services are offered daily from 5 p.m. to 10 p.m.

Lost & found

If you have lost any personal belongings while visiting the Festival International de Jazz de Montréal, do not hesitate to contact us at 514 288-1971 or at [email protected].

Information kiosks

The Info-Jazz kiosk is located at the corner of Jeanne Mance and Ste. Catherine Streets, open every day from noon to midnight.
Here are the services offered:

  • Information on all Festival activities
  • General tourism information on the Quartier des Spectacles and downtown Montreal
  • Daily programming updates
  • Subscription to the free newsletter featuring exclusive offers
  • Lost & found
  • Finding lost ones / Assistance to lost ones
  • Comment and suggestion box for festival goers

The information kiosks are clearly marked on the map of the site.

Flash your TD card* for the following special benefits:

Save 25% on**:

  • purchases in official Festival souvenir boutiques
  • official participating Festival food concessions

*Valid to owners of every TD cards No purchase is required for benefit with the TD card.
** The 25% discount does not apply to alcoholic beverages.