General information / Services to festival-goers

Services to festival-goers

Bicycle parking

To meet growing demand, there are two free parking areas capable of handling more than 450 bicycles. On-site staff will be pleased to answer your questions, and a flat-tire repair kit complete with pump is also available. Cyclists using these parking areas must provide their own locks.

The bicycle parking areas are conveniently located on the periphery of the Festival International de Jazz de Montréal site:

  • De Bleury Street, at the corner of De Maisonneuve Boulevard
  • St. Laurent Boulevard, at the corner of De Maisonneuve Boulevard

Bicycle parking areas are clearly identified on the map of the site.

These parking areas also include a pigeonhole storage bin for skateboards. Persons who use this service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card).

The bicycle parking areas are open from noon to midnight for the duration of the Festival.

The festival will not be held responsible for lost, stolen or damaged objects.

This service is offered thanks to the collaboration of TD.

First aid

To make your visit to the Festival International de Jazz de Montréal both pleasant and secure, first aid teams patrol the site during festival hours, and there are two first-aid stations on site, located in the following areas:

  • Jeanne Mance Street, between De Maisonneuve Boulevard and President Kennedy Avenue (open from noon to midnight)
  • Clark Street, at the corner of De Montigny Street (open 6 p.m. to midnight)

The first aid stations are clearly marked on the map of the site.

Locker booking NEW THIS YEAR

The three TD Comfort Zones now feature lockers, which you can reserve online and then store your personal effects on-site. Reserve your lockers in advance here: locketgo.com/evenements/fijmeng

Stroller loan service

A stroller loan service is offered free of charge thanks to our sponsor, Rio Tinto. Persons who wish to use the service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card).

The stroller loan service is offered from noon to 10 p.m. Strollers must be returned before the kiosk closes. Located on the Place des Arts esplanade, in front of the Parc musical.

On-site loan of anti-noise headsets for children

We offer a free on-site loan service of anti-noise of anti-noise headsets specially conceived for children. Just head down to the stroller parking tent on the Place des Arts esplanade. And while you’re here, take the opportunity to create a special accreditation for the kids!

The loan service and the Rio Tinto Family Zone is open every day from noon to 10 p.m.

Wheelchair loan service

A free wheelchair loan service is offered through the Info-Jazz kiosk on Ste. Catherine Street near Jeanne-Mance Street. Persons who wish to use this service are asked to inquire into the availability of wheelchairs through our Info-Jazz La Presse+ kiosk staff. Wheelchairs are clearly marked with an orange flag, and persons who use this free service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card). Wheelchairs must be returned before the site closes at Midnight.

Changing tables

Parents can care for their nursing infants in the quiet confines of a tent equipped with a breastfeeding chair and a changing table. The dressing tent is located near the Musical park on the Place des Arts esplanade.

Lost & found

Persons who lose any personal effects at the Festival International de Jazz de Montréal are asked to contact L’Équipe Spectra at 514 288-1971 or at objets.trouves@equipespectra.ca.

Information kiosks

Several Info-Jazz La Presse+ kiosks will be available during the event. The kiosks located at the corner of Jeanne Mance and Ste. Catherine Streets, and on the Place des Arts esplanade, open every day from noon to midnight. The kiosk located at the corner of Jeanne-Mance and De Maisonneuve Boulevard opens from 6 p.m. to midnight on weekdays and from noon to midnight on weekends. They offer the following services:

  • Information on all Festival activities
  • General tourism information on the Quartier des Spectacles and downtown Montreal
  • Daily programming updates
  • Subscription to the free newsletter featuring exclusive offers
  • Lost & found
  • Finding lost ones / Assistance to lost ones
  • Comment and suggestion box for festival goers

The information kiosks are clearly marked on the map of the site.

Flash your TD card for the following special benefits:

Save 15% on:

  • purchases in official Festival souvenir boutiques
  • official participating Festival food concessions

Attention ticket holders: enjoy faster access to concerts in the Événements spéciaux TD series in Salle Wilfrid-Pelletier via the private TD entrance (main entrance, box office level).

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